DISTRIBUTOR AND END USER AWARENESS: READ AND UNDERSTAND ALL IMPORTANT TERMS & WARNINGS BEFORE OPERATION OF ANY DURABILT DYVEX, Inc / DURABILT by DURBIN PRODUCT.
Products sold through stocking distributors, contact us if you need help finding a Durabilt by Durbin distributor.
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PRICES/FREIGHT: Net prices are subject to change without notice and orders will be invoiced at prices current at time of shipment. Prices are listed fob our plant, Broadview, IL. Minimum invoice billing for credit extended accounts is $150.00. Shipments of less than $150.00 will be invoiced with the minimum invoice billing value of $150.00. Freight is pre-paid in the continental U.S.A. only when the minimum order in Dollars ($) for your shipping region is reached.
FREIGHT POLICY: Freight terms: Prepaid and allowed on $2,000.00 in the continental U.S.A. ($3,800 in Canada) Minimum order is $150.00. Orders under $150 are subject to a $20 fee.
ORDERING: Please specify the following information so that we may expedite your order correctly:
• Product ordering code (letters and numbers)
• Item description
• Quantity as packaged per carton, per box, per bag or per drum
• Email orders to: [email protected]
TERMS: Net thirty (30) days from date of invoice. Past due accounts are subject to 2% per month charge on unpaid balance.
ESTABLISHING NEW ACCOUNT: Durabilt Dyvex, Inc. (Durabilt by Durbin) requires your bank reference and four trade credit references. Please supply the following for account establishment:
• Trade References
• Name/Phone number with area code
• Complete address
• Supplier contact name and account number with phone number. It is necessary to allow five (5) to seven (7) working days for account establishment.
CANCELLATION OF ORDERS: Orders for products that are specifically designed for unique applications and not classified as standard products cannot be cancelled. If the order is already in production a fair charge will be invoiced for expenses incurred based on the point of production that the project is in at the time of cancellation. A minimum of 20% of the total order will be charged for all cancelled orders. Cancellations of orders are required in writing. Orders for standard products that are already packed and staged for shipment will be subject to a 20% restocking fee.
ORDER SHORTAGE: Shortage claims must be made in writing within thirty (30) days from shipping receipt.
RETURNED GOODS: Written authorization and instructions must be issued prior to the return of merchandise. Without this written authorization returned merchandise will be refused. A handling and restocking charge of 20% plus out-bound and in-bound freight will be applied when necessary on all authorized returns. Requests to return merchandise more than thirty (30) days old must be reviewed on an individual basis. Conditions and terms for the return will be provided at the time of return authorization.
DAMAGED GOODS/ORDER SHORTAGES: If you receive a shipment that appears to be damaged, shorted, or opened by a third party, it is important that you accept the shipment and indicate “damaged” or indicate problem on the freight bill. Receiving and accepting the shipment without noting the damage” on the freight bill is the acceptance of the shipment in good condition. When noting that damaged goods were received on the freight bill the customer claim is with the freight company and not with Durabilt Dyvex, Inc. It is the responsibility of the receiver only.
TOLERANCES: Tolerances on forged parts will be in accordance with tolerance standards published by the Forging Industry Association, unless otherwise requested. All cast pressed or machine parts are per applicable industry standards.
FINISH: “Self-Colored” refers to natural material color after a forging process. “Zinc-plated” is a finish in bright zinc. This may be gold or silver in color. “Galvanized” zinc finish refers to hot-dip or mechanically cold processed heavy coating application. Durabilt Dyvex, Inc. products are shot blasted or “peened” before our standard, colored, hard-coat enamel is applied to the surface of most products, except in the case of our Ratchet binders, where a Gold-Zinc plating may be found on the end fittings.
LIMITED WARRANTY
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All Durabilt Dyvex, Inc. products are guaranteed against manufacturing defects for a period of one year from invoice date. Claims must be reported promptly to Durabilt Dyvex, Inc., in writing. Specify: type of product, defect, and date of purchase. Any products found to be defective by an authorized representative of Durabilt Dyvex, Inc. will be limited to replacement of product or refund of the original purchase price. Durabilt Dyvex, Inc. will not be responsible for consequential damages and labor charges. This warranty does NOT cover deterioration due to normal wear and tear, defects and damage due to alterations, negligence, and use beyond working load limit. Durabilt Dyvex, Inc.’s total liability in no event shall exceed the original purchase price of the product.
IMPORTANT TERMS
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STATIC LOAD – The load resulting from a constantly applied force or load.
WORKING LOAD LIMIT-The maximum mass or force which the product is authorized to support in general service when the pull is applied in-line, unless noted otherwise, with respect to the center-line of the product. This term is used inter-changeably with the following terms:
- W.L.L. (WORKING LOAD LIMIT)
- S.W.L. (SAFE WORKING LOAD)
NEVER EXCEED ANY WORKING LOAD LIMIT (W.L.L.) of any DURABILT product, as you will be putting yourself and others at RISK which may result in SERIOUS INJURY or DEATH.
PROOF LOAD – The average force applied in the performance of a proof test; the average force to which a product may be subjected before deformation occurs.
PROOF TEST – A test applied to a product solely to determine non-conforming material or manufacturing defects.
MINIMUM BREAK STRENGTH (M.B.S.) – the maximum load or force applied to the product at which point the product fails to support the load, also known as MINIMUM BREAK LOAD.
SHOCK LOAD – A force that results from the rapid application of a force (such as impacting or jerking) or rapid movement of a static load. A shock load significantly adds to the static load.
DESIGN (SAFETY) FACTOR – Is a term denoting our product’s theoretical reserve capability, usually computed by dividing the Minimum Breaking Strength by the Working Load Limit. Generally these products have a minimum ratio of 3 to 1.
SPECIAL NOTE: The Durapullers (DP-T2, DP-T4, DP-T8) have a 2 to 1 ratio between the Capacity/M.B.S. and the Working Load Limit.
ALL LOAD BINDERS, STRAPS AND TIE-DOWNS:
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Before the use of all lever and ratchet load binders please be familiar with State & Federal regulations and requirements. Be certain to use these load binders with the correct size and grade (GRADE 30 (Proof Coil), GRADE 40 (High Test) chain, GRADE 70 (Transport) chain, GRADE 80 (Alloy) or GRADE 100 (Alloy) chain) as they conform with the National Association of Chain Manufacturers (NACM) specifications and Federal specifications RR-C-271-C.
Be sure to conform with the U.S. Department of Transportation Motor Carrier Safety regulations, Parts 392-393 (all) and the CVSA vehicle inspection criteria. The minimum breaking strength as shown should only be used for calculating the number of chain tie down assemblies required to secure a load in conformance with D.O.T. Regulations 393, 102 (b).
AS A DISTRIBUTOR YOU MUST: BE FULLY KNOWLEDGEABLE WITH THE WARNINGS AND INFORMATION IN THE PAGES OF THIS CATALOG PRIOR TO ANY SALE TO YOUR CUSTOMERS AND THEIR CUSTOMERS SO THE END-USER MAY BE AWARE OF THE CORRECT USAGES, WORK LOAD LIMITS AND WARNINGS ASSOCIATED WITH THESE AND ALL OTHER PRODUCTS OF DURABILT DYVEX, INC.
